PRIVACY NOTICE

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Last updated 10 September 2023

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At Merry Brush, we are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at info@merrybrush.co.uk

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When you visit our website or use any of the contact channels to make enquiries, we appreciate that you are trusting us with your personal information. We take your privacy very seriously.

 

In this privacy notice we make our best efforts to explain in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it. We hope you take some time to read through it carefully.

 

If there are any terms in this privacy notice that you do not agree with, please discontinue use of our website immediately.

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This privacy notice applies to all information collected through our website, as well as any related services, sales, marketing, or events.  Please read this privacy notice carefully as it will help you understand what we do with the information that we collect.

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Links to other websites

 

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website.

 

Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.

 

You should exercise caution and look at the privacy statement applicable to the website in question.

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1. WHAT INFORMATION DO WE COLLECT?

 

Personal information you disclose to us

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We collect personal information that you voluntarily provide to us when you express an interest in us or our services, when you send a message from the website, or otherwise contact us.

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The personal information that we collect depends on the context of your interactions with us. The personal information we collect may include the following:

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• names

• phone numbers

• email addresses

• home addresses

• event addresses

• photographs of our work

• and other similar information

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All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

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2. HOW DO WE USE YOUR INFORMATION?

 

We process your information for purposes based on legitimate business interests, the fulfilment of our contract with you, compliance with our legal obligations, and/or your consent.

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We use personal information collected via our website or other contact methods for a variety of business purposes described below.

 

We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.

 

We indicate the specific processing grounds we rely on next to each purpose listed below.

 

We use the information we collect or receive to:

 

• Fulfil and manage your Event Booking and collect payment related to the Booking (fulfilment of contract)

• Respond to enquiries and offer support to our customers, including solving any potential issues you may have with our services (fulfilment of contract)

• Market our services with images (legitimate interest)

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3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?

 

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfil business obligations.

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We may process your data if you have given us specific consent to use your personal information for a specific purpose.

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We may process your data when it is reasonably necessary to achieve our legitimate business interests.

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Where we have entered into a contract with you, we may process your personal information to fulfil the terms of our contract.

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We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).

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We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, and illegal activities, or as evidence in litigation in which we are involved.

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4. HOW LONG DO WE KEEP YOUR INFORMATION?

 

We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.

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We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than 2 years.

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When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

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5. HOW DO WE KEEP YOUR INFORMATION SAFE?

 

We aim to protect your personal information through a system of organisational and technical security measures.

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We have implemented appropriate technical and organisational security measures designed to protect the security of any personal information we process.

 

However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information.

 

Although we will do our best to protect your personal information, transmission of personal information through our website contact form or via any other contact channel is at your own risk.

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6. DO WE COLLECT INFORMATION FROM MINORS?

 

We do not knowingly collect data from or market to children under 18 years of age.

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We do not knowingly solicit data from children under 18 years of age.

 

By using the contact form from the website, or using any other contact channel, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s contacting us.

 

If we learn that personal information from users younger than 18 years of age has been collected, we will take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children younger than 18 years of age, please contact us.

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7. WHAT ARE YOUR PRIVACY RIGHTS?

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In the European Economic Area (EEA) and United Kingdom (UK), you have rights that allow you access to and control over your personal information.

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You may review, change, or request deletion of your personal information at any time.

 

EEA and UK data protection laws include the right to:

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• request access and obtain a copy of your personal information,

• request rectification or erasure;

• restrict the processing of your personal information; and

• data portability (where applicable).

 

In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please use the contact details provided below.

 

We will consider and act upon any request in accordance with applicable data protection laws.

 

Where we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note however that this will not affect the lawfulness of the processing before its withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

 

If you are a resident in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here:

http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm

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8. CONTROLS FOR DO-NOT-TRACK FEATURES

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Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected.

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At this stage no uniform technology standard for recognising and implementing DNT signals has been finalised. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.

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If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

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9. DO WE MAKE UPDATES TO THIS NOTICE?

 

Yes, we will update this notice as necessary to stay compliant with relevant laws.

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We may update this privacy notice from time to time.

 

The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible.

 

If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification.

 

We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

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10. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may contact our Data Protection Officer (DPO), Sianne Shepherd, by email at  info@merrybrush.co.uk, or by phone at 07812 011087

 

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12. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

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You have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances.

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To request to review, update, or delete your personal information, please submit a request form by clicking here

This privacy policy was created using Termly’s Privacy Policy Generator