Frequently Asked Questions

 

How can I be sure I am booking a professional service?

For your peace of mind, certificates demonstrating qualifications in health and hygiene practices and current public liability insurance can be made available for inspection by the event organiser.  Additionally, we are registered with HMRC to ensure that our business is legal and pays all appropriate taxes, and Sianne holds an extended DBS check to enable her to work in sensitive environments.

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​What products do you use?

All products in our kit are professional cosmetics which comply with UK & EU regulations governing the supply of such materials and are purchased from known suppliers that stock genuine products from well established brands.  We never use products from general suppliers (e.g., Amazon, Wish, Temu, etc.) as it is not possible to determine whether the cosmetics have gone through proper safety testing ​or whether they are "knock offs" of established brands.

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How do I remove face paint?

Removing face paint effectively and gently is important, especially for children's sensitive skin.  

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Gentle soap and warm water is generally the most effective and safest method.

• Use a mild soap, such as baby shampoo or a gentle facial cleanser.  

• A soft washcloth or flannel works well.  

• Avoid harsh scrubbing, which can irritate the skin.

• Important Note:  Avoid using only water as it can sometimes spread the paint and cause staining. 

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​​If some colour persists, try an oil-based makeup remover, baby oil, coconut oil, or micellar water as these help to break down the pigments in the face paint.

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General Tips:

• Be Gentle:

  • Always use gentle, circular motions when removing face paint.

  • Avoid excessive rubbing or scrubbing, especially around the delicate eye area.  

• Moisturise:

  • After removing the face paint, apply a gentle moisturizer to hydrate the skin.

• Avoid Harsh Products:

  • Stay away from harsh chemicals or abrasive scrubs which can irritate the skin.

• Protect Clothing and Surfaces:

  • When removing face paint, be mindful of clothing and surrounding surfaces, as some pigments can stain.  

 

By following these guidelines, you can effectively remove face paint while keeping the skin healthy and happy.​

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What are the Health & Safety considerations?

Hygiene

While working. clean sponges are used for each person to avoid cross-contamination and a 4-pot system is used for brushes: 

•  1. water with anti-microbial brush cleaner;

• 2. first rinse (water);

• 3. second rinse (water);

• 4. clean painting water.

After an event, all equipment is cleaned and sanitised ready for the next outing.

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Skin Sensitivities and Adverse Conditions

​All the products we use are hypoallergenic, meaning that the manufacturers will have made special efforts in the selection of ingredients and product testing to reduce further the already low incidence of adverse reactions to cosmetic products.  If you have concerns about skin sensitivity, please mention this before painting starts so that we can offer a patch test. 

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There will occasionally be circumstances where it is not advisable to paint or apply glitter tattoos to someone.  This is out of concern for the individuals and other people that wish to be painted, for protection of the equipment, and for the artist's health & safety.  These conditions include, but are not limited to:​​​​​​​​​​​​